Privacy Policy
How VIA Telecom Limited handles personal data collected through this website.
1. Who we are
This website is operated by VIA Telecom Limited, a company incorporated in Hong Kong (company number 78400125), registered address Room 1009, Front Block, 10/F, Ming Sang Industrial Building, 19 Hing Yip Street, Kwun Tong, Hong Kong. For personal data collected through this website, VIA Telecom Limited is the data user under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO") and, where laws of other jurisdictions apply, the data controller.
2. What we collect
We collect personal data only when you choose to provide it, principally:
- Enquiry form: the form on our Contact page composes an email in your own mail application addressed to us; we receive the details you choose to send — typically name, company, email address, telephone number, area of interest and your message;
- Direct correspondence: personal data you include when contacting us by email or telephone;
- Job applications: CVs and application details you send to us.
This website does not use analytics, advertising or tracking technologies, and does not collect personal data automatically. See our Cookie Policy.
3. How we use personal data
- To respond to your enquiry and correspond with you about it;
- To contact you about services you have enquired about or registered interest in;
- To assess job applications, where you have applied for or expressed interest in a role;
- To comply with legal and regulatory obligations applicable to VIA Telecom Limited.
We do not sell personal data. We do not use personal data for direct marketing without your consent, and you may withdraw consent at any time free of charge.
4. Disclosure of personal data
Personal data submitted through this website is received and handled by VIA Telecom Limited. We disclose it only to service providers who support the operation of this website or our correspondence (acting on our instructions), or where disclosure is required by law. We do not transfer enquiry data to affiliated companies for their own use.
5. Retention
We retain personal data only for as long as necessary for the purposes described above, after which it is deleted or anonymised. Recruitment data for unsuccessful or speculative applications is retained no longer than 12 months.
6. Security
We take reasonably practicable steps to protect personal data against unauthorised or accidental access, processing or loss, consistent with Data Protection Principle 4 of the PDPO.
7. Your rights
Under the PDPO you have the right to request access to, and correction of, your personal data held by VIA Telecom Limited. We may charge a reasonable fee for processing a data access request as permitted by the PDPO. To exercise these rights, contact us at business@viatelecom.co or write to our registered address.
8. Changes to this policy
We may update this Privacy Policy from time to time. The current version, with its date, is always available on this page.
9. Contact
Questions about this policy or our handling of personal data: business@viatelecom.co.